---
title: "Closing a Finding Record"
slug: "closing-a-finding-record"
tags: ["v8.2"]
updated: 2025-04-29T21:48:14Z
published: 2025-04-29T21:48:14Z
canonical: "docs.serenityops.com/closing-a-finding-record"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serenityops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Closing a Finding Record

Once a finding has been investigated and the necessary corrective or preventive actions have been implemented, it may be appropriate to close the finding. Serenity provides a simple and secure process for doing this, ensuring both traceability and accountability.

---

## How to Close a Finding

### Step 1: Open the Finding

Navigate to the finding record in the **Findings & Actions** center. You will see the “Close Finding” button in the upper right-hand corner of the screen.

### Step 2: Initiate the Closure Process

Click **Close Finding**. This opens a modal window that prompts you to complete a few required fields before proceeding.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdd5_d_cXzRc6AOkBj0xBcq6puDDB8zDNZigvaUHEcNWsCj9F6VIJXutGVodSPouayXnRa2tc1UdbrWT81dhpTv7sV_UCa9BrIu42uob1QL-deFHDogsHlt4ChtYnPUs_UF8esr2A?key=0AljBKwI0wYz67ygMJMFFpE5)

### Step 3: Provide Closure Information

You will be asked to provide:

- **Remediation Code** Choose one of the following:
  - **Remediated** – The issue was fully addressed.
  - **Will remediate** – Remediation will be handled separately or is in progress.
  - **Will not remediate** – The issue will remain unresolved (usually requires justification).
- **Close Notes** Provide a summary of what was done to address the finding or why the decision was made to close it.
- **Request Review (Optional)** Check this box if you would like one or more users to review the finding before it is officially marked as closed. If enabled, you’ll be able to designate reviewers

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfEc6oJbpJaxjHc7yQCS9446qyvheKga0IIb1VPQI-4r21Rr7ETJNq7-dfJX3g4nIxdlOt5Cldimuf8OyJ0j7EEAyRlf3tMSs-Lwf2MhUPwuIC0g4kzk5F15DIxcdK-A13SDtJATQ?key=0AljBKwI0wYz67ygMJMFFpE5)

### Step 4: Sign Off

After entering the required information, click **Continue**. You’ll then be prompted to certify the closure with your **digital signature**:

- You may **type your name** or **draw your signature**.
- Check the certification box stating that the information is true, accurate, and complete.
- Click **Sign and submit** to proceed.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXejzsm12py6NAoejXZk1YTHd8E3_Hj7Q4RElNJAEUIPfv2OHVUjqY0lKxcYuj7O7CBGwXocRh60yUmSaJTKPEd7qjrXpFdDIETkGhTBFxWxlg4vLZsFymsbZFo1cwJS4N9dCeyA?key=0AljBKwI0wYz67ygMJMFFpE5)

---

## What Happens Next?

### If No Review is Requested:

- The finding is immediately marked as **Closed Complete**.
- The closure is logged with your signature and timestamp for auditing purposes.

### If a Review is Requested:

- Reviewers will receive an **automated email notification** with a link to the finding.
- Each reviewer can:
  - **Approve** the closure, moving the finding to **Closed Complete**.
  - **Request Changes**, returning the finding to a **Work in Progress** state and automatically logging their review comments in the work notes.

---

## ✅ Best Practices

- Always ensure all related actions are completed or appropriately deferred before closing a finding.
- Use the review feature for findings that are high-risk or require additional oversight.
- Keep close notes clear, concise, and evidence-based to support auditability.