---
title: "Enabling Inspection Scoring"
slug: "enabling-inspection-scoring"
updated: 2025-04-29T22:24:44Z
published: 2025-04-29T22:24:44Z
canonical: "docs.serenityops.com/enabling-inspection-scoring"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serenityops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling Inspection Scoring

Scoring is a powerful feature in the Inspections & Audits module that helps you turn inspection checklists into measurable insights. When scoring is enabled on an inspection template, each response contributes to a section score and an overall inspection score — making it easier to compare performance across teams, sites, or time.

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## Enabling Scoring

To get started, go to the **template settings** and check the **"Scores enabled"** option. Once enabled, a **Score settings** panel will appear on the right side of your screen.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfjz6wWbOqpOto4Q4kAlOLB0H_zhvV1_r4e3UC69wkYvQlrbVYrTKlaX7wXfWdwCu9TfJYk8yzDi4NOOLumJHWZ0OfJVY1-UvkybM6qeXWk-08G5EWhkFsAk50wYapZL59G4FS-Mw?key=0AljBKwI0wYz67ygMJMFFpE5)

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### How Scores Are Defined

Each response type (e.g., *Yes/No/N/A*, *Pass/Fail/N/A*) can be configured with numerical values:

- **High values** indicate positive outcomes (e.g., Yes = 1, Pass = 1)
- **Low values** indicate negative outcomes (e.g., No = 0, Fail = 0)
- **Blank values** (e.g., N/A = empty) are ignored in scoring calculations

This allows you to customize how responses impact the score — for example, ensuring that N/A doesn’t affect the total score, while "Yes" boosts it.

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### How Scores Are Calculated

Each question is scored and rolled up to create a section score:

**Score Earned / Total Possible Score**

For example, in a section with 5 questions:

- If the inspector answers 4 with “Yes” and 1 with “No,” the score would be **4 / 5 = 80%**
- If the inspector answers 4 with “Yes” and 1 with “N/A,” the score would be **4 / 4 = 100%** (N/A is excluded from the denominator)

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### Weighted Sections

In some inspections, certain areas may be more critical than others (e.g., electrical safety vs. signage). For these cases, you can **assign weights** to individual sections.

To configure weights:

1. Click **Configure section weights** in the right sidebar
2. Enter a percentage (0.00 – 100.00) for each section
3. Ensure the total across all sections adds up to **100**

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcq4EvKIFs4rZbflukcgoGO8q3l1Czl0IJJOjrljOrZ95Y2K69jzSjoCjAGc8Gmc997Rh67FWe9cz6ezDgCwLroa3jGUoCSnze3BrTxVLSVAk_xiWrl609IIqXxYXTYGTR07gPwZg?key=0AljBKwI0wYz67ygMJMFFpE5)

The overall inspection score will now be a **weighted average** based on section importance.

For example:

- PPE (weight 20%) scores 100%
- Chemical Safety (weight 40%) scores 50%
- Fire Safety (weight 40%) scores 75%

Final inspection score = (100 × 0.2) + (50 × 0.4) + (75 × 0.4) = **70%**

This approach gives you better control over how different areas impact the total result, aligning inspections more closely with your operational priorities.

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## Why Use Scoring?

Scoring provides significant value by enabling you to:

- Compare performance across different sites or inspection teams
- Identify trends in inspection effectiveness
- Drive accountability by quantifying compliance and safety

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## ✅ Best Practices

- Phrase questions so that a positive response contributes positively (e.g., *Yes is good*)
- Use N/A scoring selectively for questions that don’t apply in every scenario
- Enable scoring for routine or recurring inspections where measurement and comparison are valuable
- Avoid scoring one-off, open-ended, or subjective responses