---
title: "Reviewing Incident Details"
slug: "reviewing-incident-details-1"
updated: 2025-04-29T20:34:43Z
published: 2025-04-29T20:34:43Z
canonical: "docs.serenityops.com/reviewing-incident-details-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serenityops.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reviewing Incident Details

Once an incident has been reported, it enters the **reported stage**, where EHS personnel or assigned groups verify, update, and document all the related details. This step is crucial for ensuring accurate recordkeeping, regulatory compliance, and proper follow-up actions.

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## Assignment Notification

As soon as an incident is assigned, the designated **user or group** will receive an **email notification** with:

- A summary of the incident
- A direct link to open the incident record in Serenity

💡 Users can also view their assigned incidents at any time by selecting **“Incident Center”** from the left-hand application navigator.

---

## Incident Record Layout

When viewing the details tab of the incident page, the layout is split into two key sections:

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXd8_tajKBDyBlPQqdDyB9wPoylDIYnzqC1D7iheHmphgszYSq-w6uk_Is9WTr6r7UXfc93I37exnUh-f7LU-EL3QcBulvkc0UF3qsCC8HDONBs7D4-AGPpZSbhniXN-mFsY7BbbxA?key=0AljBKwI0wYz67ygMJMFFpE5)

### 1. Incident Details Panel (Left Side)

Includes the core attributes of the incident:

- Short and detailed descriptions
- People involved
- Date of occurrence and reporting
- Assignment details
- Severity and categorization
- Location and environmental conditions

This information is typically populated during the initial report, but can be edited or expanded during review.

---

### 2. Related Reports Panel (Right Side)

Displays any associated reports related to the incident:

- **Injury & Illness Reports**
- **Spill & Release Reports**
- **Property Damage Reports**
- **Vehicle Damage Reports**

Each section shows a status indicator (e.g., *In progress*, *Complete*) and allows users to **view, continue editing,** and **finalize** the associated reports.

📌 These detailed records are critical for regulatory reporting and may feed into OSHA logs or internal dashboards.

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## Requirements Before Closing

The system **will not allow an incident to be closed** until all related reports (injuries, spills, property or vehicle damage) have been **reviewed and finalized** by the assigned user or group

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfDvrKokqi8Hd557vG6pBG5p7WvWv9BQ4tCJoRg_3ab32S_-08Ck074KgJwOqQmPefhpdVXyhhRmGwXISdVXop8n7G4hJqPW1fERQ9sDXha6-VnBDDAM6GDoWDwzTkmIVrIonyonw?key=0AljBKwI0wYz67ygMJMFFpE5)

This helps ensure that nothing falls through the cracks and that your documentation meets internal and regulatory standards.

🛠 Tip: Use the **“View Report”** and **“Continue”** buttons in the related records panel to quickly open and finalize each report type.