New features
Configurable Multiple-Choice Response Types
Users can now define custom multiple-choice response types for inspection templates (e.g. Yes/No/NA, Good/Fair/Poor, Compliant/Non-compliant, Safe/At Risk)
Inspection Response Scoring
Users can now apply scoring rules to inspection templates, enabling more granular assessment and analysis. Define scoring rules such as "Good=2," "Fair=1," "Poor=0," and designate "N/A" as "Not Scored" as needed.
Scores are calculated as a percentage of the maximum possible score, offering a standardized and meaningful way to evaluate inspections.
Scores roll up to provide an overall inspection score and individual scores for each section of the inspection.
Workspace
New Inspection Template page (V2)
Support for new response type definitions and response scoring definitions
Updated layout
New Inspection page (V2)
Support for new Multiple Choice response types and response scoring
Updated layout
Ability to cancel an Inspection
Updated Inspection Center
New “My” task lists for Open and Closed Inspections for non-managers
Includes inactive Inspection templates within the Inspection templates list
Additional
Bugfixes
Corrected issue preventing form warnings when required fields missing on Inspection or Inspection Templates in Vancouver or later versions of ServiceNow
Corrected issue that prevented non-admins from being directed to Serenity Workspace when creating new Inspections from Classic UX
Corrected issue preventing reminder notifications for Inspections from sending prior to due date
Deactivated before query business rule for Inspections that prevented certain records from being accessed by non-managers
Requirements
Requires Washington DC release of ServiceNow or newer.
Dependent on Serenity - Core v7.6.0 or newer