Inspection and Audit Management v7.8

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Inspection Report PDF designer

  • Enables inspection template owners to design and configure detailed inspection and audit reports that are exportable to PDF

  • Automatically generate and download formatted inspection reports upon completion of inspection and audit tasks

Inspection template-based permissions

  • Template-based access controls on inspections and audits enable template owners to control which users in the organization can create and complete inspections that use their templates.

  • Enables users to create personalized, private inspection templates or shared templates that anyone in the organization can use.

Redesigned inspection center

  • New Inspection Center page layout that provides easier access to inspections and audits assigned to the user and their groups.

Other Enhancements & Bug fixes

  • Added the ability to mark questions as optional or required on inspection templates. Required questions must be answered before an inspection task can be closed.

  • Added the ability to define additional question instructions in HTML format. Template owners can provide detailed instructions, scoring guidance, and how-to guides with images on each question.

  • Updated modal experience for creating new inspections that enable users to easily browse the hierarchy of entities within their organization (e.g. org units, establishments, zones, assets, etc)

  • Resolved issue on inspection scheduler where users are unable to remove filters on the "manually selected entities" list

  • Fixed "null" hover over for created Findings/Actions on Inspection Tasks

  • Fixed issue where advanced reference qualifiers not working on modals in the Workspace

  • Fixed issue where Inspection Manager/Admin does not inherit Core Manager/Admin roles.

Requirements

Requires Washington DC release of ServiceNow or newer.

Dependent on Serenity - Core v7.8.0 or newer