What's New
Inspection Template Dashboard
Introduced a new page for inspection template owners to view and visualize performance data across assessments.
Monitor open inspections, inspection findings, and corrective/preventive actions to ensure effective completion.
Review results from inspections completed during a specified timeframe (this month, this quarter, this year, etc).
Weighted and Unweighted Scoring
Updated inspection scoring methodology to include support for unweighted scores.
New Inspection Response Types
Expanded options: In addition to existing response types, inspections now support:
Reference fields – lookups to other tables within Servicenow
Date/Time fields – capture precise dates and timestamps directly in inspections
Dedicated Findings & Actions Tab
Added a findings and actions tab to the inspection page.
Provides a clearer, full-page view, making it easier to review and manage all findings and actions identified during inspections.
Additional Enhancements
Streamlined experience for applying section weights on inspection template page.
On-demand generation of PDF reports from the inspection task page.
Bug Fixes
Inspection required notes, issues, attachments not displaying
Response Types - Modifying an existing response type can result in data loss
Query ACL Security Attribute fixes
Report Designer: Error empty state displays when no reports exist
Inspection task doesn't load if the template was deleted.
Inspection task ACL missing additional assignees
Error creating daily schedules on a different timezone
Task Closure - Duplicate Attachments (Web)
Unable to cancel Schedule creation from Inspection Template
Inspection Task - Required questions are not displaying as expected when loaded
Section score 0% when all questions answered as N/A
Unable to select non-MC response types as default option for Inspection Templates
Close assessment modal - required fields not showing as required