Serenity - Core
Risk Management Enhancements
Added support for 3 factor (severity, exposure, and likelihood) based risk scoring.
Added support for multiple risk formulas.
Severity + Likelihood
Severity x Likelihood
Severity + Exposure + Likelihood
Severity x Exposure x Likelihood
Added support for configurable risk matrices on risk assessment templates
Added support for configurable severity, exposure, and likelihood choice options with short descriptions and additional help text.
Added support to configure choice options on control assessments.
Added support for control scoring.
Added support for a calculated residual risk scoring using % risk reduction value.
Added option to pre-populate assessments with template hazards.
Added option to allow multiple instances of the same hazard on an assessment.
Added ability to request a review before closing risk assessments.
Added ability to restrict a risk template’s applicability to specific entity classes.
Investigation Enhancements
Added support for fishbone methodology for root cause analysis.
Added AI recommendations for root cause analysis.
Added ability to create findings directly from the root cause analysis experience.
Updated recommendations tab to enable assignment of child actions to findings.
Serenity Mobile
Added support for offline mode
Other Enhancements & Bug fixes
Consolidated EHS homepage and Employee Homepage into a single page.
Updated EHS homepage to enable configuration of specific components without impacting upgradeability of the entire page.
Added a section to the EHS homepage to dynamically query for and display record producers.
Added ability to request a review before closing a finding.
Updated establishment center with a new experience for entering timecard entry totals at each site.
Added monthly PA indicators to streamline data collection and improve trending on data visualizations.
Fixed issue causing some users to experience “server error” while viewing risk center and findings and action center pages.
Fixed issue on schedule experience causing fields to appear when they should not be displayed.
Requirements
Requires Washington DC release of ServiceNow or newer.